Crisis Management
Know What Is Actually Happening. Then Take Control.
In crisis management, you must make decisions faster than you can learn the facts. It might be a leak, a breach, an extortion demand, or a hostile story. It might be a rogue insider or a regulator at the door. Most crisis firms start with messaging. Tactical Rabbit, however, starts with intelligence. Who is behind this? What do they have, and what do they want? What will they do next, and what is true? Then we help you act, with your counsel, your communications team, and law enforcement where needed.
Florida Class A Private Investigative Agency · License No. 3500181 · Confidential
A Crisis Is an Intelligence Problem First.
In the first hours of a crisis, almost everything that goes wrong comes from acting on an incomplete picture. For example, a company issues a statement it later has to walk back. A firing destroys evidence. A payment goes to an extortionist who was never going to stop. Or someone tips off the insider who was about to be caught. Crisis management, as we practice it, prevents those mistakes. First, we establish the facts fast and assess the threat accurately. Next, we preserve what matters. Then we sequence the response so the legal, communications, security, and law enforcement tracks reinforce each other. That way, they do not collide.
Our team includes former CIA, FBI, and Military Intelligence personnel and former law enforcement professionals. They have run operations under exactly this kind of pressure. So we bring the same rapid-response framework to a corporate or personal crisis. We define the threat, collect, assess, brief, act, and reassess as the situation moves.
Our Intelligence Director, Everett Stern, exposed HSBC’s laundering of money for drug cartels and sanctioned entities. Then he lived through the retaliation, scrutiny, and media attention that followed. As a result, he knows what it is to be the subject of a crisis, not just its manager.
What to Do Before You Do Anything Else
The first day of a crisis decides how much of it you can still control. That is why we give every client these rules on the first call.
- Preserve everything: Do not delete, wipe, reset, or reissue any device, account, or document that could be relevant. Changing passwords is fine, but destroying evidence is not.
- Do not confront anyone: If an insider, a vendor, or an adversary is involved, tipping them off destroys evidence and opportunity.
- Do not pay or respond to an extortionist: Wait until we assess the demand and, where possible, identify the actor. Consult counsel and law enforcement first, too.
- Do not issue a statement you cannot support: A premature denial or admission is the single most expensive mistake in a reputational crisis.
- Narrow the circle: Limit who knows, who has access, and who speaks. Decide now who is authorized to communicate externally.
- Get the facts established: Call counsel. Then call an investigative agency that can tell you what actually happened and who is behind it.
RAPID THREAT ASSESSMENT
Within hours of engagement, we build an assessment of the situation. It covers the nature and source of the threat and what the adversary has and does not have. It also covers their probable objectives and the exposure to the organization and its people. Finally, it maps their most likely next moves. We brief the assessment to leadership and counsel with stated confidence levels. Then we update it as the situation develops. After all, decisions made on an assessment beat decisions made on assumptions.
- Internal threats: Insiders, disgruntled employees, departing executives, and partners with access and motive. Trade Secret Theft & Insider Threat Protection
- External threats: Competitors, activists, extortionists, hostile litigants, organized fraud groups, and nation-state or criminal cyber actors.
- Attribution: Who is behind an attack, a leak, or a campaign, from infrastructure, tradecraft, open-source and human intelligence. Threat Attribution & Intelligence
- Exposure: What has been taken, what is public, what could become public, and who is at risk.
- Trajectory: What the adversary is likely to do next, and the decision points that follow.
INVESTIGATION & EVIDENCE PRESERVATION
Every crisis has a factual core. How did the data leave? What did the executive actually say? Is the allegation true, and who leaked the document? We investigate with digital forensics, open-source intelligence, financial tracing, and human intelligence. We also preserve the evidence to a standard that holds up with insurers, regulators, courts, and law enforcement. As a result, the organization can respond with confidence rather than hope.
- Forensic preservation: Devices, mailboxes, cloud accounts, and logs imaged with chain of custody before anything is lost.
- Breach and compromise investigation: How access was obtained, what was reached, and whether the attacker is still inside.
Cyber Investigations - Leak and source investigation: How a document or recording got out, conducted lawfully and discreetly.
- Allegation verification: Whether a claim made against the organization or an individual is true, partly true, or fabricated.
- Insider investigation: Data theft, sabotage, and misconduct by employees, contractors, and partners.
- Counterintelligence: Identifying and neutralizing surveillance, infiltration, and intelligence collection directed at the organization.
COORDINATED RESPONSE
A crisis has several tracks running at once, and they conflict. Counsel wants something withheld that communications wants released. Security wants systems locked down that operations needs open. Law enforcement wants quiet while the board wants an announcement. So we work alongside your counsel and communications team as the intelligence function. That way, every track works from the same facts, and the sequence is deliberate. If a criminal referral is warranted, our Law Enforcement Liaison team prepares it. If the matter needs a public response, our Public Relations & Reputation Defense team handles it.
- Crisis briefings: Regular, structured intelligence briefings to leadership, the board, and counsel.
- Response sequencing: What to do first, what to hold, and when to move on each track.
- Law enforcement and regulator engagement: Referral packages and coordination with the agency that has jurisdiction. Law Enforcement Liaison
- Media and narrative response: Fact-based statements, press engagement, and reputation defense built on what the investigation established. Public Relations & Reputation Defense
- Executive and personnel protection intelligence: Threat monitoring and protective intelligence for individuals who are being targeted.
- Stakeholder intelligence: What investors, customers, employees, and regulators are hearing and saying, in near real time.
EXTORTION, THREATS & TARGETED HARASSMENT
Extortion demands, sextortion, and doxxing are crises for the people at the center of them. So are threats against executives or family members and coordinated harassment campaigns. They are also crimes. That is why we respond immediately. First, we document the demands and threats. Where the evidence supports it, we identify the actors and their infrastructure. Next, we assess the credibility of the threat and advise on engagement. Finally, we prepare the matter for law enforcement. Where appropriate, we also prepare it for platform takedowns and protective orders.
Should we pay an extortion demand?
Not before you assess the situation with counsel and, in most cases, law enforcement. Payment rarely ends a campaign. In fact, it often marks the target as willing to pay. We help you understand who you are dealing with and what they actually have. Then you can make a decision.
Can you find out who is behind the threats?
Often, yes. We combine digital forensics, open-source intelligence, and lawful investigative methods. Then we tell you what the evidence supports and at what confidence level.
RECOVERY & PREVENTION
When the acute phase is over, the work is not. First, we produce an after-action assessment. It shows how the crisis arose, what the response got right and wrong, and what exposure remains. Next, we help restore trust with employees, customers, and regulators through documented facts. Finally, we help close the vulnerabilities. That could mean an insider-threat program, a vendor-vetting process, or executive digital-footprint reduction. It could also mean ongoing threat monitoring for the actors who targeted you.
How Our Crisis Management Works
- Immediate contact: A confidential call, same day for active matters. We learn what is happening and what you have already done.
- Stabilize: We issue preservation instructions and narrow the circle. Then we hold the first decisions (statements, payments, terminations) until the facts are known.
- Assess: We brief a rapid threat assessment to leadership and counsel within the first hours, with stated confidence levels.
- Investigate: We apply forensics, attribution, open-source and human intelligence, and financial tracing as the situation requires.
- Respond: We sequence and execute the legal, communications, security, and law enforcement tracks with your counsel and communications team.
- Recover: We deliver an after-action assessment, help restore trust, and make the changes that prevent recurrence.
When to Call
- Data breach or account compromise: Executives impersonated, systems accessed, customer data exposed.
- Leaked documents or recordings: Internal material in the hands of a journalist, a competitor, or the public.
- Insider threat: A departing employee with the customer list, a partner diverting funds, an executive working for the other side.
- Extortion and threats: Demands against the organization, its executives, or their families.
- Hostile media or activist campaign: A story in progress, a coordinated social campaign, or a false narrative gaining traction.
- Fraud discovered: A diverted wire, an embezzlement, or an investment scheme that has just surfaced, with the money still moving.
- Allegations against leadership: Misconduct claims that have to be verified or refuted quickly and credibly.
- Regulatory or law-enforcement contact: An inquiry, subpoena, or visit that requires the organization to establish its own facts fast.
In the middle of it right now?
Do not delete anything. Do not confront anyone. Do not pay anyone. Do not issue a statement you cannot support. Instead, call us. Active matters begin the same day.
Why Choose Tactical Rabbit for Crisis Management
- Intelligence first: We establish what is true and who is behind it before anyone speaks, settles, or pays. Most crisis firms cannot do that, because they build everything around messaging.
- Operators who have done this under pressure: Our team includes former CIA, FBI, and Military Intelligence personnel and former law enforcement professionals. They apply a rapid-response framework built for real adversaries.
- One call covers the whole problem: Investigation, attribution, forensics, law-enforcement referral, and reputation defense under one roof, working from one set of facts.
- We have been the target: Our Intelligence Director lived through the retaliation and scrutiny that followed exposing HSBC. That experience shapes how we protect clients.
- Licensed and accountable: Florida Class A Private Investigative Agency No. 3500181, operating under Chapter 493. Our Intelligence Director holds Class C License No. C3400428. We assist clients nationwide, working with licensed partners where required.
FAQ
What does crisis management from Tactical Rabbit involve?
Our crisis management starts with intelligence. We establish the facts, assess the threat, and preserve the evidence. Then we sequence the legal, communications, security, and law enforcement response with your team. Active matters begin the same day.
How fast can you start?
Active matters can begin the same day. The first call establishes what is happening and what must be preserved immediately.
Do you replace our law firm or PR firm?
No. We work alongside them as the intelligence function. Counsel directs legal strategy, and communications executes messaging. Meanwhile, we make sure both work from established facts. We also handle the investigative, attribution, forensic, and law enforcement work they cannot.
Can you find out who leaked a document?
Often, yes. Leak investigations combine access analysis, digital forensics, document forensics, and human intelligence, conducted lawfully and discreetly. We report what the evidence supports and at what confidence level.
Is everything confidential?
Yes. We scope every engagement in writing and handle it with discretion. Where privilege matters, counsel can engage us directly.
Will you work with law enforcement on our behalf?
Yes, where it is the right move and you decide to. Our Law Enforcement Liaison team prepares referral packages and coordinates with the agency that has jurisdiction. However, whether any agency acts is its decision alone.
Do you handle personal crises, not just corporate ones?
Yes. We handle extortion, sextortion, doxxing, stalking, and reputational attacks on individuals and families. We use the same methods and the same discretion.
Can you guarantee the story goes away?
No one can, and anyone who promises that is misleading you. Instead, we establish the facts and identify who is behind the attack. Then we give you and your communications team a documented basis for a response that holds up.
What does it cost?
We scope and quote crisis engagements at intake. We price the initial response phase separately from ongoing work. That way, you can engage immediately and decide the rest once you have the assessment.
Disclaimers
Tactical Rabbit LLC is a Florida Class A Private Investigative Agency (License No. 3500181) operating under Chapter 493 of the Florida Statutes. We are not a law firm and do not provide legal advice; legal strategy in any crisis is directed by the client’s counsel.
We are not a law enforcement agency and cannot guarantee that any agency will open, pursue, or resolve any matter. We do not guarantee media outcomes, the removal of any content, or the recovery of any funds. Findings are reported with stated confidence levels, and no outcome should be inferred from any engagement or communication with Tactical Rabbit.
Regain Control. Start With the Facts.
Speak confidentially with our crisis response team. Active matters begin the
same day.
Tactical Rabbit LLC · Florida Class A License No. 3500181 · Licensed by the Florida Department of Agriculture & Consumer Services · Services Compliant with Florida Statutes Chapter 493
The communications track: fact-based response, press engagement, and narrative defense.
The criminal track: referral packages built for the agency with jurisdiction.
The insider track: investigation and prevention when the threat is inside.